Your satisfaction is our priority! If you are not happy with your purchase, here’s how we can help:
- Eligibility for Returns & Exchanges:
- Items must be returned within 7 days of delivery.
- The product must be unused, in its original packaging, and with all tags intact.
- Non-Returnable Items: Perishable goods, customized products, and items on sale are non-returnable.
- Process for Returns:
- Email us at support@rusko.in with your order details.
- Once approved, ship the product back to our designated address.
- Refunds will be processed within 7-10 business days after receiving the product.
- Exchanges: If you receive a damaged or incorrect item, we will replace it at no extra cost.
- Refund Policy: Refunds are processed to the original payment method. Shipping fees are non-refundable.
For any return/exchange queries, contact us at info@rusko.in.
